Returns & Exchanges

At TOOL RESELLS, we stand behind the quality of our equipment and offer a 30-day hassle-free return window for all unused items. If your purchase doesn't meet your professional standards, we are committed to making it right with a prompt refund or exchange.

1

Initiate Your Request

Log into your account and select your order to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.

2

Prepare the Package

Securely pack the tool in its original manufacturer packaging, ensuring all manuals, accessories, and components are included to avoid restocking fees.

3

Ship the Item

Affix the provided return label to the outside of the box and drop it off at any authorized carrier location within 7 days of receiving your RMA.

4

Receive Your Refund

Once our technicians inspect the returned tool, we will process your refund to the original payment method within 3 to 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing